Contact OpenVideoGenerator Support
Get in touch with OpenVideoGenerator for billing assistance, failed render credit refunds, copyright notices, or technical feedback.
Last updated: 2026-11-10
Customer Support & Billing Inquiries
Our support team monitors incoming requests daily and aims to reply within 24 to 48 business hours.
- General Support & Billing: support@openvideogenerator.com
- DMCA, Abuse & Safety Notices: abuse@openvideogenerator.com
Fast Resolution Tips
To speed up troubleshooting for a failed video generation job or credit refund inquiry, please include:
- Your account email address used for Google sign-in.
- The approximate UTC timestamp or Task ID shown in Settings -> History.
- Your Waffo / receipt order number if your inquiry involves a subscription or credit pack purchase.